Graded Prompts — Buyer Terms of Service

Effective date: 01 June 2026 · Version 1.0

1. Introduction and parties

1.1 These Buyer Terms of Service ("Terms") govern your purchase and use of prompts and related content ("Prompts") through the Graded Prompts marketplace at gradedprompts.com and related domains (the "Platform"), operated by Graded Prompts Ltd ("Graded Prompts", "we", "us"), a company registered in England and Wales (company number 17080335, registered office 128 City Road, London, EC1V 2NX, United Kingdom).

1.2 By creating a Buyer account or purchasing a Prompt, you accept these Terms. If you do not accept them, do not buy or use Prompts through the Platform.

1.3 You must be at least 18 and able to enter into a binding contract.

1.4 "Seller" means the creator who lists a Prompt. "Buyer", "you" means the person buying or using a Prompt. "Consumer" has the meaning given in UK consumer law (broadly, an individual buying for purposes outside a trade, business, craft or profession).

2. Our role — you buy from the Seller, we are the Seller's agent

2.1 The sale is between you and the Seller. When you buy a Prompt, your purchase contract for that Prompt is with the Seller, not with Graded Prompts. The Seller licenses the Prompt to you directly (see Clause 5).

2.2 We act as the Seller's agent. Graded Prompts acts as the disclosed agent of the Seller to list and market the Prompt, conclude the sale on the Seller's behalf, and collect payment from you as the Seller's collection agent. We are not the seller of the Prompt and are not the agent acting for you.

2.3 What we provide. We operate the Platform and provide payment-facilitation and related services, including handling cancellations, refunds and complaints on the Seller's behalf as described in these Terms.

2.4 Payment role. For operational reasons we (or our payment provider) may appear as merchant of record on your payment and may handle card-scheme matters such as chargebacks. This does not change the fact that your purchase contract for the Prompt is with the Seller.

2.5 The Seller is the trader. Because the sale is between you and the Seller, the Seller is the "trader" for the purposes of consumer law in relation to the Prompt — including responsibility for its quality and description, and for cancellation rights. We operate the related processes on the Seller's behalf and act as your point of contact for them.

3. Your account

3.1 You may need an account to buy Prompts. You must give accurate information and keep your login secure. You are responsible for activity under your account.

3.2 We may suspend or close accounts that breach these Terms or are used unlawfully.

3.3 You may hold only one Buyer account. We may suspend or remove duplicate accounts.

4. Buying a Prompt

4.1 Placing an order. You place an order by selecting a Prompt and completing checkout. Your order is an offer to buy a licence to that Prompt on these Terms and the Prompt Licence in Clause 5. The sale is concluded when we confirm it on the Seller's behalf.

4.2 Who you are buying from. Each Prompt is sold by the Seller who lists it, shown on the listing under their display name (which may be a creator handle). Because we act as the Seller's agent and handle order queries, cancellations and complaints on the Seller's behalf, the Seller's address for service in connection with your purchase is care of Graded Prompts Ltd, and you can contact us about any order at orders@gradedprompts.com (see Clause 18). Our registered-office address is set out in Clause 1.1 and on our "About us" page. We hold the Seller's full identifying information and will disclose it where required by law or to a competent authority.

4.3 Price. The total price of each Prompt — including any applicable taxes and any other mandatory charges — is shown to you on the listing itself, before you decide to buy, and again at checkout. There are no additional or hidden fees added later in the process.

4.4 Payment. Payment is taken at checkout through our payment provider. You authorise us to charge your chosen payment method for the total price.

4.5 Delivery. Prompts are digital content delivered electronically. Once your purchase is confirmed, the Prompt is made available to you on the Platform (typically immediately).

5. The Prompt Licence

5.1 When you purchase a Prompt, the Seller grants you, and you accept, a licence on the following terms (the "Prompt Licence"):

(a) Grant. A non-exclusive, worldwide, perpetual (subject to paragraph (f)), non-transferable and non-sub-licensable licence to use the purchased Prompt for your own personal and commercial purposes.

(b) Permitted use. You may use the Prompt with the AI model(s) for which it is listed, run it as many times as you wish, and modify or adapt it for your own use.

(c) Outputs. As between you and the Seller, you own and may freely use the outputs you generate using the Prompt, subject to the terms of the relevant AI provider and to applicable law. The Seller claims no rights in your outputs.

(d) Restrictions. You must not: (i) resell, redistribute, sub-licence, rent, lend, share, publish or otherwise make the Prompt — or any minor variation of it — available to any third party as a prompt; (ii) list or upload the Prompt, or a minor variation, on any other marketplace, prompt library, or public repository; or (iii) publicly post or display the full text of the Prompt. You are acquiring the right to use the Prompt, not to distribute it.

(e) Ownership. The Seller retains all intellectual property rights in the Prompt. You receive only the rights expressly granted in this Prompt Licence.

(f) Duration and consumer rights. The Prompt Licence is perpetual but terminates automatically if you materially breach it (for example, by redistributing the Prompt). Nothing in this Prompt Licence excludes or limits any statutory right you have as a consumer that cannot be excluded or limited by law.

5.2 This Prompt Licence is the same licence set out in the seller-facing terms. If the two versions ever differ, this buyer-facing version governs your rights under the licence.

5.3 When the licence ends, and what survives. Your Prompt Licence ends if you are given a refund for that Prompt (you must then stop using it and delete any copies) or if you materially breach it. Closing your Buyer account does not, by itself, end the licences for Prompts you have already bought — you keep them, provided you retain your own copy and continue to comply with these Terms — but you will lose the ability to access or re-download those Prompts through the Platform.

5.4 Business buyers. The licence is not transferable to another person. However, if you bought as a company or other organisation and that entity is acquired by or merged into another, the licence may transfer to the successor entity, provided it complies with these Terms.

6. Payment and discharge

6.1 We collect the price from you as the Seller's collection agent, through our payment provider.

6.2 Your payment is to us, and discharges what you owe the Seller. When you pay us for a Prompt, your obligation to pay the Seller for that Prompt is discharged in full — you do not have to pay the Seller separately, whether or not we pass the funds on to the Seller.

6.3 Currency, and any conversion or card fees charged by your bank or card provider, are a matter between you and them.

7. Your right to change your mind (cancellation)

7.1 The cooling-off right. As a Consumer buying at a distance, you normally have a 14-day right to cancel without giving a reason — under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the equivalent right under EU/EEA consumer law (the Consumer Rights Directive), or a similar right under the consumer law of your country, where one applies.

7.2 Digital content — how this works. Prompts are digital content supplied immediately. To get instant access, at checkout you will be asked to:

(a) give your express consent to the Prompt being made available to you straight away, before the 14-day period ends; and

(b) acknowledge that, by doing so, you will lose your right to cancel once the Prompt has been made available.

If you give that consent and acknowledgement and we then make the Prompt available, your right to cancel ends. A Prompt is made available as soon as it is added to your account library and is accessible to you — normally immediately after payment — whether or not you have opened, viewed, downloaded or used it. We will confirm your consent and acknowledgement in the order confirmation we send you by email.

7.3 If a Prompt has not yet been made available. In the rare case where a Prompt has not yet been made available to you (for example, where a technical issue prevented it from being added to your library) and you cancel before it is made available, you keep your cancellation right and will receive a full refund. Our records of when a Prompt was added to your account are evidence of when it was made available to you.

7.4 This clause is about changing your mind. It does not affect your separate rights if a Prompt is faulty or not as described (see Clause 8).

8. Faulty or misdescribed Prompts (your consumer rights)

8.1 Quality rights. Where you buy as a Consumer, UK law (the Consumer Rights Act 2015) treats the contract as including that each Prompt is of satisfactory quality, fit for any particular purpose you made known before buying, and as described on the listing.

8.2 Remedies. If a Prompt does not meet those standards, you are entitled to a repair or replacement. If repair or replacement is impossible, or cannot be done within a reasonable time or without significant inconvenience to you, you are entitled to a reduction in price — which may be up to the full amount you paid — and you may keep the Prompt. You are also entitled to a full refund where the Seller did not have the right to supply the Prompt. As digital content, there is no right to "reject" a Prompt in the way there is for physical goods.

8.3 How to claim. Contact us (see Clause 18) and we will handle your claim on the Seller's behalf. Any refund due will be made without undue delay and within 14 days of it being agreed that you are entitled to it, using the same payment method you used to buy, unless you agree otherwise.

8.4 Your statutory rights are preserved. Nothing in these Terms excludes or limits your rights under the Consumer Rights Act 2015 or other consumer law that cannot be excluded or limited.

9. AI output varies

9.1 AI models produce different outputs from the same prompt, and outputs depend on the model, settings, inputs and timing. A Prompt is sold as a set of instructions, not as a guarantee of any specific output.

9.2 Listings should set realistic expectations and may include example outputs. Examples show what a Prompt can produce; your own results may differ.

9.3 This clause explains how Prompts work. It does not exclude or limit your consumer rights in Clause 8 — a Prompt must still be of satisfactory quality, fit for a purpose you made known, and as described.

9.4 AI platform access and fees. To use a Prompt you need your own access to the AI model(s) it is built for. Those providers may charge their own subscription or usage fees, which are separate from your purchase here and are your responsibility.

9.5 No affiliation. We are not affiliated with, endorsed by, or sponsored by any AI provider. We do not control their availability, models, pricing or terms, and references to them on the Platform are for description only.

10. Refunds and disputes

10.1 We administer refunds, cancellations and complaints on the Seller's behalf and aim to resolve them fairly and promptly.

10.2 Goodwill satisfaction window. If you tell us within 3 days of buying a Prompt that it is not working as described, we will look into it and, in most cases, offer a replacement or a refund as a goodwill gesture. This is a discretionary process we offer in addition to your legal rights. It does not limit, replace, or set a deadline on your statutory rights under Clause 8, which continue to apply regardless of the 3-day window.

10.3 What the goodwill window does not cover. The goodwill window is not intended for: normal AI output variation (see Clause 9); subjective dissatisfaction with otherwise working output; use of a Prompt on an AI model other than the one it is listed for; changes you made to the Prompt that altered its behaviour; or simply changing your mind. None of this affects your statutory rights under Clause 8, or your cancellation right under Clause 7 where it still applies.

10.4 Where you are entitled to a refund under Clause 7 or Clause 8, we will arrange it on the Seller's behalf.

10.5 Chargebacks. If you do not recognise a charge or have a problem with a purchase, contact us first (Clause 18) so we can help resolve it. Raising a chargeback with your bank without contacting us first is contrary to these Terms. We may challenge chargebacks we believe are unwarranted — including chargebacks for Prompts that were accessed and used — and repeated or abusive chargebacks may lead to suspension or termination of your account and licences. This does not affect your right to dispute a charge where you are legally entitled to do so.

11. How you may use Prompts

11.1 You must use Prompts within the Prompt Licence (Clause 5). In particular, you must not resell, redistribute, publicly post, or relist a Prompt, or share it as a prompt with others.

11.2 You must comply with the terms of any AI provider whose model you use a Prompt with, and you must not use a Prompt for unlawful purposes or to produce unlawful content.

11.3 Platform conduct. You must not: use the Platform unlawfully; use scrapers, bots or crawlers to access or copy Platform content (other than standard search-engine indexing of public pages); access or download Prompts you have not purchased; reverse engineer or attempt to extract the source code or underlying logic of the Platform; place an unreasonable load on, or interfere with, the Platform; impersonate any person or misrepresent your affiliation; share your account credentials; or transmit malware.

12. Reviews

12.1 If you leave a review, it must reflect your genuine experience. Fake, incentivised-but-undisclosed, or misleading reviews are not allowed and may be removed.

12.2 Your submissions. If you submit a review, rating, comment or message through the Platform, you confirm it is your own and does not infringe anyone's rights, and you grant us a worldwide, non-exclusive, royalty-free licence to host, display and reproduce it in connection with the Platform. We may remove or decline to publish content that breaches these Terms or is unlawful, abusive or misleading.

13. Our responsibility to you

13.1 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, including for death or personal injury caused by negligence, for fraud, or under consumer law.

13.2 The Seller is responsible, as trader, for the Prompt's quality and description and for the matters in Clauses 7 and 8. We are responsible for operating the Platform and the payment and support processes described here, and for our own acts.

13.3 Subject to Clause 13.1, we are not liable for: the outputs you generate using a Prompt; the acts, policies or availability of any third-party AI provider; or loss that was not reasonably foreseeable, or that arises from your own breach of these Terms.

13.4 Subject to Clause 13.1, where we are liable to you in connection with a purchase, our liability is limited to the price you paid for the Prompt concerned. This does not affect your consumer rights against the Seller in Clauses 7 and 8.

14. Indemnity

14.1 You agree to indemnify us against any claims, losses, liabilities and reasonable costs arising out of: your breach of these Terms; your use of a Prompt in breach of the Prompt Licence or of an AI provider's terms; your unlawful use of the Platform; or content you submit that infringes a third party's rights. This does not apply to the extent the loss results from our own breach or negligence, and nothing in it affects your statutory rights as a Consumer.

15. Suspension and changes

15.1 We may suspend, withdraw or change the Platform, or remove a listing, where we reasonably need to (including for legal reasons or to deal with a complaint). Licences you have already bought are not affected.

15.2 We may change these Terms. The version that applies to a purchase is the one in force when you make it. We will give reasonable notice of material changes.

16. General

16.1 Entire agreement. These Terms (with the documents they reference) are the entire agreement between you and us about your use of the Platform.

16.2 Severability. If any provision is found unenforceable, the rest continues in effect.

16.3 No waiver. Our not enforcing a provision is not a waiver of our right to enforce it later.

16.4 Assignment. You may not transfer your rights under these Terms without our consent (except as allowed for the Prompt Licence under Clause 5.4). We may assign these Terms to an affiliate or successor on notice to you.

16.5 Force majeure. We are not liable for any failure or delay in performing our obligations that results from events outside our reasonable control.

17. Governing law and where you can bring proceedings

17.1 These Terms and any dispute arising from them are governed by the law of England and Wales.

17.2 If you are a Consumer, this choice of law does not deprive you of the protection of any mandatory consumer-protection provisions of the law of the country where you live, and you may bring proceedings in the courts of your country of residence. If you are not a Consumer, the courts of England and Wales have exclusive jurisdiction.

18. Contact

18.1 For anything to do with an order — purchases, cancellations, refunds and complaints — contact us at orders@gradedprompts.com. For general support, contact us at support@gradedprompts.com. For copyright or other infringement notices, contact legal@gradedprompts.com. We deal with matters relating to your purchase, including on the Seller's behalf where appropriate.